Further development of Teams with TMA at NetDialog

The TMA Talent Scan is the starting point for us. The Talent Scan serves many purposes, provides insight from different perspectives, allows people to accelerate and provides a lot of energy. In short: motivated employees.

Focused talent management on teams and employees

"The TMA Talent Scan is our starting point. The Talent Scan serves many purposes, provides insights from various perspectives, accelerates individuals, and generates a lot of energy. In short: motivated employees."

"The employee is the cornerstone of the organization. To ensure that individuals and teams continue to develop, NetDialog focuses on targeted talent management."

Following an introduction to We Build Bridges at the HR Live event, Kim chose to have TMA Talent Scans conducted at the individual level in collaboration with the Human Mobility Group. The results were then presented in a plenary session. Subsequently, in a separate meeting with the Management Team (MT), discussions were held on how to follow up on the development of individuals and teams using the performance matrix and what challenges are involved in this process.

"If an employee does not develop, then the company does not develop either. NetDialog is experiencing significant growth, so employees must be able to grow with it. Therefore, you want insight into the motivations and talents of employees, enabling you to effectively train your employees. Most development is achieved through training that aligns with talents. Hence, the TMA Talent Scan has been our starting point. The Talent Scan serves many purposes, provides insights from various perspectives, accelerates individuals, and generates a lot of energy. In short: motivated employees."

"I was pleasantly surprised by how we did this as a team. The team sessions were very valuable. Through insights into everyone's personality, you become aware of your own motivations and those of others. For example, how do you best communicate with each other? How does the other person prefer to be addressed?"

NetDialog is fundamentally a group of true technicians, so it was exciting to start with the Talent Scans. However, because the scan aligns so beautifully with my vision of 'from talent to performance' and working towards a learning organization, I had a lot of confidence in it. As HR responsible, I want to set a goal with regard to talent. I work with managers to find the right balance between the talents and competencies of team members. Where does the team member add the most value, and how can you best position people in projects? I now know the types of people in our team and what additional motivations and talents we still need.

Under our mission and strategy, we have set goals that are translated into KPIs for each department, which we can use to steer our actions. Through the TMA Team Analysis, we identify which talents contribute most to achieving those goals. For example, to meet our sales targets, we filled out the performance matrix at both team and individual levels and then formulated team goals. By making this combination, we can work more effectively towards team goals.

We want the performance objectives to align with the motivations of the individual. We can now better consider how we can utilize everyone's talents for the customer. Sometimes, you deliberately seek a different perspective. You can manage risks and let employees add value where they have talent. When talents align with the work someone does, you can quickly gain the trust of the customer. The person then remains true to themselves, which leads to a beautiful result.

"You want to have insight into the motivations and talents of employees, enabling you to effectively train your employees."

"To facilitate the growth of NetDialog, we aim to create a learning environment where motivation is continuously stimulated. Motivated individuals are what drive growth. Through insights gained from Talent Scans and giving and receiving feedback, individuals within NetDialog can continuously improve themselves, with their manager serving as a coach and sounding board. Subsequently, teams and management will also engage in this process, elevating NetDialog as a whole. This can only be achieved if you are a learning organization. We are not there yet, but to get there, the theme of giving and receiving feedback is on the agenda. Engaged employees are not only allowed but also encouraged to be positively critical. By being positively critical towards each other, employees demonstrate their commitment to NetDialog, aiding in mutual improvement and development."

Source: We Build Bridges

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